A hybrid workplace model is defined as a flexible workplace arrangement that includes both in-office and remote work. Below are some factors that organizations should consider prior to implementing a hybrid work environment. 

Type of Work Being Performed 

  • Does the location of work impact or influence the organizational priorities for your company?

Organizational Readiness 

  • Is your organization ready to support hybrid work? 
  • Do you have policies, procedures, and guidelines in place to support workers and leaders as they transition to working remotely? 
  • Do employees have access to all the tools and resources they require, both at home and in the office?

Staff Readiness 

  • Were your employees given the opportunity to provide input and feedback on your organizations hybrid work policy? 
  • Did they receive appropriate communication and training to help them understand expectations while working remotely and in-person?

Performance Management 

  • How will your organization measure staff performance? 
  • Are key performance indicators clearly defined for each position? 
  • Will you be evaluating performance based on results and deliverables, rather than time worked? 
  • Have you communicated performance expectations to all staff?

Training for Leaders

  • Are your leaders ready to manage staff in a remote environment? 
  • Have you provided them with the training, tools, and resources they need to manage staff working remotely?
  • Do they have access to support if they have questions or concerns?


  • Have you clearly communicated your policy regarding hybrid work to all employees? 
  • Are there clear guidelines for who can and who can’t work remotely? 
  • Are there options for flexible work for those who are unable to work remotely (e.g., compressed workweeks, ability to switch shifts more easily, flex time, etc.)?

Source: Conference Board of Canada