If you’re looking to thrive in the 2022 business environment, there are some things you’ll need to know about the “new normal”. Here are 10 topics that will be part of the 2022 Making Waves events that you need to know more about:

The Canada-U.S. Relationship: The Post-Pandemic Normal

Janice Gross Stein is the Belzberg Professor of Conflict Management in the Department of Political Science and was the Founding Director of the Munk School of Global Affairs & Public Policy at the University of Toronto.

Ms. Stein believes the post-pandemic relationship between the U.S. and Canada is a stronger version of the immediate past. The United States has doubled down on Buy America and China as a threat. Both of these issues are at the top of the list of Canada’s concerns. There is no “building back better,” only “building back differently.”

Presented by Janice Stein | Jan. 13 @ 11am EST | $150 + HST
Sponsored by ACCO Brands and Fellowes Canada

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Planning for Disruption by Rethinking Your Supply Chain

Liza Amlani is a retail industry expert with over two decades of experience in merchandising, product creation, and go to market strategy across physical, digital and omni-channel. 

Amidst the backdrop of a global pandemic that has reshaped retail, Liza believes rethinking the supply chain and breaking down silos to get closer to the customer is critical. Hear her plan on how to unify the supply chain and enable technology to transform your business and deliver exceptional results.

Presented by Liza Amlani | Jan. 18 @ 11am EST | $150 + HST
Sponsorship Available – Contact Nicole Gamble at ngamble@copa.ca

Register Here

Strategic Foresight for Emerging Technologies

Ramy Nassar is the founder of 1000 Days Out and teaches Design Thinking at McMaster University and in the Master’s of Engineering, Innovation & Entrepreneurship program at Ryerson University. 

This hands-on session looks at factors such as consumer trends, market forces, advances in technology and changing expectations, and how they might shape future operating and innovation environments. 

Presented by Ramy Nassar | Jan. 20 @ 11am EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

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Moving Past (and learning from) the Crisis: Developing Your Company’s Future of Work Strategy

Dr. Barbara Larson is Executive Professor of Management at Northeastern University’s D’Amore-McKim School of Business.

 While no one knows exactly when the COVID-19 pandemic will end, the workplace has already fundamentally changed. This session will examine key trends defining the future of work, review examples from leading employers in Canada and the U.S., and outline ideas and best practices that participants can take back to their own companies.

Presented by Barbara Larson | Jan. 25 @ 11am EST | $150 + HST
Sponsorship Available – Contact Nicole Gamble at ngamble@copa.ca 

Register Here

Build Sustainability and Inclusiveness into Your Organization’s Recovery Plan

Michel Shah brings more than 20 years of business experience in training and development, real estate, insurance, investments and entrepreneurship to her role as educator. 

Embracing Diversity, Equity, Inclusion and Indigenization (DEII) is a strategic advantage, critical to risk management and business outcomes.This webinar is designed and delivered in a manner to provide opportunities for reflection on the biases you hold and provide strategies to become aware of the impact of bias on individual and organizational outcomes and reputation.

Presented by Michel Shah | Jan. 27 @ 1pm EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

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Has COVID-19 Changed Change Management? 

Jordan Berman is global vice-president, corporate communications with Apotex. 

What impact will innovative business models, hybrid workforces and new employee expectations have on change management? This one-hour interactive and engaging webinar will provide you with thought provoking issues, questions and the strategies to consider in the new post pandemic world. 

Presented by Jordan Berman | Feb. 1 @ 11am EST | $150 + HST
In partnership with Schulich School of Business Executive Education Centre

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COVID-19 Impact on Mental Health for Small Businesses

Kart Vyas, R.Kin., CRSP, CCPE, CMIOSH, has been practising Occupational Health and Safety for over a decade with a specialty in Ergonomics/Human Factors Engineering. 

COVID-19 has created unique challenges for the workplace. The “New Normal” comes with an increased need to ensure the health and safety of the workers, both physical and psychological. This session will help small business owners gain an understanding of the impact on our mental health and business.

Presented by Kart Vyas | Feb. 10 @ 11am EST | Free for Small Business Members
In partnership with Workplace Safety and Prevention Services Ontario

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Insights on Strategies for Businesses Facing Mental Health Impact

This session will provide insights into the challenges that workers, supervisors, and employers may face when recognizing the situational impact on the mental health of everyone. Participants will get an overview of various resources and strategies that can be used in the workplace by all parties to promote a safer environment.

Presented by Kart Vyas | Feb. 10 @ 1pm EST | $75 + HST
In partnership with Workplace Safety and Prevention Services Ontario

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Moving away from solution selling to agile sales

Sanjay Dhebar is a highly rated faculty member with the Schulich Executive Education Centre.

The traditional method of selling solutions and depending on customer relationships is a thing of the past. Stakeholders and decision-makers now have access to strong data and product information to make an informed buying decision. In this session, Sanjay will discuss the skills required today to change the dynamic and become an insight champion to your customers. 

Presented by Sanjay Dhebar | Feb. 15 @ 11am EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

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Customer Experience Excellence: The Strategic Business Imperative

Vafa Akhavan is an executive leader with global experience across seven industries and 16 countries. 

After 30 years of operating and consulting focus on CX across 7 industries in 15 countries, he will share some of the key variables of excellence in customer experience.

Vafa Akhavan | Feb. 17 @ 11am EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

Register Here

Get your full conference pass today!
Click here to register. 

Bonus Session
Fortifying Your First Line of Defence with Cybersecurity Awareness
January 20, 2022 @ 1pm (Tentative) – Registration Coming Soon