In 2025, the office technology industry is expected to face challenges and opportunities due to the shift towards hybrid work. This trend is reshaping the technology landscape, leading to increased demand for solutions that enable seamless connectivity and collaboration from any location.
Manufacturers are anticipating the development of multifunction devices that cater to workers who split their time between the office and remote locations. Additionally, the industry is transitioning from A3 to A4 formats as a direct result of the shift to hybrid work.
AI-driven solutions are also seen as a crucial opportunity in the coming years. Lexmark’s Clark Bugg emphasizes the importance of AI in enhancing the capabilities of office equipment through predictive maintenance, automated workflows, and data analytics.
These solutions not only help businesses optimize operations but also offer service providers valuable insights into their customers’ needs, allowing them to offer personalized and proactive support.
Cybersecurity is a growing priority as businesses become more digitally connected. Laura Blackmer, president of dealer sales at Konica Minolta, stresses the importance of adopting security-based products as dealers cannot afford to ignore the sophisticated cyber threats.
As the industry moves toward cloud-based solutions, dealers must be prepared to offer products that address security concerns, ensuring clients can integrate office technology into their digital ecosystems.
The shift to subscription-based models is becoming increasingly important for both manufacturers and resellers. This transition offers businesses greater flexibility, predictable costs, and easier access to the latest technology. Subscription-based models allow companies to scale their print and IT services as needed, helping them manage costs while keeping pace with rapid technological advancements.
Source: RTM World
