The 2022 “Making Waves” Online Learning Event for COPA and CHPTA leaders continues with two more interesting presentations taking place during February. Check out the remaining line-up of speakers and topics below. 

If you need any help registering, please reach out to Nicole Gamble at ngamble@copa.ca 

MOVING AWAY FROM SOLUTION SELLING TO AGILE SALES

Sanjay Dhebar is a highly rated faculty member with the Schulich Executive Education Centre.

The traditional method of selling solutions and depending on customer relationships is a thing of the past. Stakeholders and decision-makers now have access to strong data and product information to make an informed buying decision. In this session, Sanjay will discuss the skills required today to change the dynamic and become an insight champion to your customers.

Presented by Sanjay Dhebar | Feb. 15 @ 11am EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

Register Here

CUSTOMER EXPERIENCE EXCELLENCE: THE STRATEGIC BUSINESS IMPERATIVE

Vafa Akhavan is an executive leader with global experience across seven industries and 16 countries.

After 30 years of operating and consulting focus on CX across 7 industries in 15 countries, he will share some of the key variables of excellence in customer experience.

Vafa Akhavan | Feb. 17 @ 11am EST | $75 + HST
In partnership with Schulich School of Business Executive Education Centre

Register Here

THANK YOU TO OUR FANTASTIC SPONSORS

Making Waves is being held in collaboration with